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Guide: Sending parcels quickly and safely to Cuba

Jul 10 , 2023

In recent times, many parcel agencies have included Cuba as a favorite destination. Most of these businesses emerge only to provide this service on the island and from countries such as the United States, Spain or any other country where Cuban migration is high. This trend, together with the increase in the migratory flow of the Caribbean country, causes more and more users to resort to these parcel delivery services to Cuba and search among so many options, the most reliable ones.

Depending on the needs of each client, the agencies struggle to stand out in the market. Quick shipments, affordable prices and customized attention are key factors in each agency. The user must know all the features and modes of operation of his agency before sending a parcel and, also, before sending it, the user should check which of the available agencies have the best offers and have shown to be the most reliable.

In this post you will find useful information to perform parcel shipments to Cuba from all over the world.

We highlight the importance of carefully picking the agency to perform your shipment, so we provide you with guidelines to assist you in this matter to the fullest extent possible.

We also provide you with some basic information about the features of these services including estimated costs, as well as delivery times.

Most agencies provide door-to-door service, some of them offer this service for an additional fee, while others offer pick-up and delivery as an standard service. Door-to-door service involves picking up the parcel at the address provided by the sender and delivering it to the recipient’s address in Cuba.

Tips for choosing an agency to send your parcels to Cuba

Before choosing an agency, please check their policies, the safety they provide to the client and perform a rate comparison with other agencies providing a similar service.

Under no circumstances use agencies of which you have no reference or cannot find enough information. It is essential to choose those with up-to-date social networks, appealing active offers and demonstrable experience in sending parcels to Cuba.

We recommend you to choose agencies closer to your home or office to speed up the pick up of your parcel in case you need to perform your shipment urgently.

Once you choose the agency to be hired for your shipment, please take into account the main aspects to ensure that the whole process runs smoothly.

How to request a parcel delivery service to Cuba?

  • Please provide the address where the parcel will be picked up and delivered.
  • Please check with the shipping company about which goods are permitted for shipment.
  • Please provide the weight and dimensions of the parcel.
  • Please provide the original purchase invoices
  • Please submit pick-up and delivery address

In order to avoid mistakes, delays or returned deliveries, please provide the agency with a correct pick-up and delivery address, adding the postal code in Cuba (this information is public and can be easily found online).

Please also make sure to provide contact numbers, e-mail addresses and reference locations for disclosure in case of any last-minute delivery problems or difficulties in locating the address.

Most agencies generally encourage the client to structure the address as follows::

  • Street + avenue + house number + zip code + municipality + province.

You must also add the recipient’s telephone number and country code. Cuba (+53).

Parcel Details

Thecustoms laws in Cuba have been made more flexible in recent years, however, it is important that your parcel does not breach the rules established by Customs in the country. You will avoid legal sanctions or holding your parcel for an indefinite period of time.

Please indicate the products shipped, the cost, the material and the details of the purchase invoice. In addition, the dimensions and weight of the parcel must also be included, as this information affects the price of the shipment.

At the time of delivery of your parcel, What is required?

  • The parcel should be well packed.
  • Provide the invoice for the products shipped
  • Provide the necessary amount to cover agency fees, taxes and other expenses related to the transfer of the parcel.
  • Provide accurate shipping information
  • Your parcel does not breach any Cuban customs regulations.

To ship packages to Cuba please contact your chosen agency to find out more about how to proceed in this case.

Delivery times and costs

Delivery times from the United States to Cuba are the fastest on the island, from 3 to 5 working days; however, these may be delayed due to customs delays, unavailability of flights and other elements beyond the control of the parcel company. For shipments from other, more distant countries, delivery times may be much longer.

The fee for sending a parcel may change according to the kind of service selected by you. The price may be subject to changes depending on the time of the year, or if the shipment is performed by sea or air, if it is express or regular, or due to special offers that agencies launch as part of their promotional work. Currently, you can find offers per kilogram ranging from $20 to $90, or offer parcels for large shipments for relatively low prices.

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Opapeleo is your agency for paperwork procedures 100% online or by phone. We are in Washington DC 150 meters away from the Cuban Consulate. We provide the following services ExtensionandCuban passport renewal, Legalisations, Powers of attorney of all kinds, Authorisation for minors to leave the country,DVT, Cuban visas,Top-ups, requests for Cuban certificates, delivery of official documents and all kinds of procedures related to Cuba

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