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Consular offices of Cuba: Medical assistance abroad

Aug 5 , 2024

A country’s network of consulates and embassies serves to protect its interests and those of its citizens in other countries, offering a portfolio of services and guarantees for the benefit of the sponsoring country’s citizens in foreign territories.

To provide these services, consulates divide their time between managing the affairs of the country they represent in another territory and protecting the citizens of the country of origin who are in the consulate’s host country.

Cuban Consulates

The Cuban Consulate, like many others, prioritizes the care of its citizens in each country where it has one of its offices, which is the heart of Cuban foreign policy for emigrants or citizens temporarily outside the island.

Within the wide range of activities that the Consulate offers to assist Cubans abroad, one of the most important forms of assistance is guidance and accompaniment in procedures related to urgent health situations.

In these cases, the Consulate facilitates access to medical care, depending on the characteristics of the country, but always ensuring the safety of the Cuban citizen who needs this service.

Note 1Before traveling, it is advisable to check the consular services available in the country of destination and to obtain the contact information of the nearest Cuban consulate.

Depending on the nature of the case, the ways in which the consulate can assist vary, and there are several options within the category of medical emergency.

Medical information and advice

The Cuban Consulate should, upon request, provide citizens with information about hospitals and clinics, as well as available and affordable medical services. They can also provide guidance on the process of accessing local medical care, including expedited medical insurance and legal procedures.

Contact with family members

If the Cuban citizen is hospitalized or in an emergency situation, the consulate can contact his or her relatives in Cuba to inform them of the situation.

Consular assistance

When necessary, the Consulate can intervene to facilitate the transfer of the patient to an appropriate medical center, or to expedite legal procedures related to medical care, as well as to contact the health insurance company if the Cuban has previously contracted international insurance.

In some cases, a consular officer may visit the Cuban national in the hospital or at home to provide support and ensure that they receive the medical care they need.

Note 2It is always advisable to purchase international health insurance before traveling to a foreign country, as the consulate will not cover any resulting medical expenses.

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